Pengaruh Remote Working Terhadap Employee Engagement dan Produktivitas Pekerja Generasi Z Di Bandung Raya
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Abstract
This study explores the impact of remote working on employee engagement and productivity among Generation Z workers in Greater Bandung. As post-pandemic work patterns shift toward digital and flexible arrangements, understanding how remote work affects younger employees becomes increasingly important. The research employed a quantitative method with descriptive and verification approaches, collecting data from 400 Generation Z workers through structured questionnaires. Analysis was conducted using descriptive statistics and multiple linear regression. Findings indicate that remote working positively affects employee engagement and productivity, provided it is supported by effective management practices. Nevertheless, issues such as employee loyalty and alignment between job tasks and individual competencies remain critical challenges. This study contributes practical recommendations for organizations in designing remote work policies tailored to the characteristics of younger employees. It also provides theoretical contributions to human resource management literature in the digital era. Future research is encouraged to include respondents from multiple generations and additional variables such as work-life balance, communication patterns, or leadership styles to gain a broader understanding of remote work dynamics.
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How to Cite
Setiawan, V. A. P., & Kiki Sudiana. (2025). Pengaruh Remote Working Terhadap Employee Engagement dan Produktivitas Pekerja Generasi Z Di Bandung Raya. ProBisnis : Jurnal Manajemen, 16(4), 904–915. Retrieved from https://ejournal.joninstitute.org/index.php/ProBisnis/article/view/1072
References
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Brilyanto, A. P. (2025). Hubungan antara kualitas pelatihan dan motivasi kerja terhadap produktivitas pegawai UMKM kuliner halal di Bandung Raya. GEMILANG: Jurnal Manajemen dan Akuntansi, 5(3), 17–36.
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Golden, T. D., & Veiga, J. F. (2005). The impact of extent of telecommuting on job satisfaction: Resolving inconsistent findings. Journal of Management, 31(2), 301–318.
Greenberg, J. (2011). Behavior in organizations (10th ed.). Pearson Education.
Hanifah, & Wardono, P. (2020). Identifikasi faktor pembentuk perilaku pencari kerja generasi Z di Indonesia. Jurnal Aplikasi Bisnis dan Manajemen (JABM), 6(3), 628–628.
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Juliawati, P. (2020). Pengaruh shift kerja terhadap produktivitas kerja karyawan di bagian gudang PT. Tirta Utama Abadi Depo Metro Kota Bandung. ATRABIS: Jurnal Administrasi Bisnis (E-Journal), 6(1), 113–128.
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Laiman, B., Erika, K., Laurensia, P., Sun, P., & Djoenarko, R. H. (2023). Factors affecting employee engagement of Generation Z during the transition from COVID-19 pandemic to endemic.
Macey, W. H., & Schneider, B. (2008). The meaning of employee engagement. Industrial and Organizational Psychology, 1(1), 3–30.
Maydina, A. A., & Abdurrahman, D. (2020). Pengaruh semangat kerja dan disiplin kerja terhadap produktivitas karyawan PT. Lintas Mediatama Bandung. Prosiding Manajemen, 6(1), 580–585.
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Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 21(7), 600–619.
Saputra, N., & Sudiana, K. (2022). Diagnosing the impact of digital resources and remote leadership on telework productivity. In Proceedings of the 2022 International Conference on Information Management and Computer Information Systems (ICIMCIS). IEEE.
Schermerhorn, J. R. (2015). Introduction to management (12th ed.). Wiley.
Sidharta, I. (2024). Employee engagement on behavioral performance: Study on public organization in Bandung, Indonesia. Jurnal Ekonomi, Bisnis & Entrepreneurship (e-Journal), 18(1), 23–37.
Smith, J. E., & Smith, D. L. (2019). Remote work and employee engagement: Building connectivity in the digital era. Journal of Business Research, 103, 524–533.
Sugiyono. (2023). Metode penelitian studi kasus (Pendekatan: Kuantitatif, Kualitatif, dan Kombinasi). Alfabeta.
Sutrisno, E. (2016). Dimensi produktivitas kerja dan implikasinya terhadap pengelolaan sumber daya manusia. Jurnal Ekonomi dan Bisnis Islam, 8(1), 45–60. https://jurnalekonomi.unisla.ac.id/index.php/ekbis/article/view/840
Tice, C. (2022). Exploring the pandemic’s impact on Generation Z new professionals in student affairs (Doctoral dissertation, Trevecca Nazarene University).
Wahjoedi. (2021). Efisiensi dan efektivitas tenaga kerja dalam meningkatkan produktivitas organisasi. Jurnal Ilmu Manajemen, 5(2), 123–135. https://journal-nusantara.com/index.php/JIM/article/view/2756
Wang, B., Liu, Y., Qian, J., & Parker, S. K. (2021). Achieving effective remote working during the COVID‐19 pandemic: A work design perspective. Applied Psychology, 70(1), 16–59.
Wardono, P. (2020). Identifikasi faktor pembentuk perilaku pencari kerja generasi Z di Indonesia. Jurnal Aplikasi Bisnis dan Manajemen (JABM), 6(3), 628–628.
Widyaputri, P., & Sary, F. P. (2022). Digital leadership and organizational communication toward millennial employees in a telecommunication company. Corporate Governance and Organizational Behavior Review, 6(4), 157–167.
Allen, T. D., Golden, T. D., & Shockley, K. M. (2021). Flexible work arrangements: Examining the linkages to organizational behavior. Journal of Organizational Behavior, 42(5), 597–612.
Armstrong, M. (2021). Armstrong’s handbook of human resource management practice. Kogan Page.
Armstrong, M. (2021). Armstrong's handbook of learning and development: A guide to the theory and practice of L&D. Kogan Page Publishers.
Bloom, N., Liang, J., Roberts, J., & Ying, Z. J. (2015). Does working from home work? Evidence from a Chinese experiment. The Quarterly Journal of Economics, 130(1), 165–218.
Brilyanto, A. P. (2025). Hubungan antara kualitas pelatihan dan motivasi kerja terhadap produktivitas pegawai UMKM kuliner halal di Bandung Raya. GEMILANG: Jurnal Manajemen dan Akuntansi, 5(3), 17–36.
Busro, M. (2018). Produktivitas kerja: Konsep dan implementasi dalam organisasi. Jurnal Aset: Akuntansi, Sains, Ekonomi, dan Teknologi, 2(3), 55–65. https://journal.widyamanggala.ac.id/index.php/jurnalaset/article/view/186
Busro, M. (2018). Teori-teori manajemen sumber daya manusia. Prenada Media.
Gallup. (2023). Remote work and employee engagement in Gen Z: A global study. Gallup Workplace Research Journal, 47(2), 105–123.
Golden, T. D., & Veiga, J. F. (2005). The impact of extent of telecommuting on job satisfaction: Resolving inconsistent findings. Journal of Management, 31(2), 301–318.
Greenberg, J. (2011). Behavior in organizations (10th ed.). Pearson Education.
Hanifah, & Wardono, P. (2020). Identifikasi faktor pembentuk perilaku pencari kerja generasi Z di Indonesia. Jurnal Aplikasi Bisnis dan Manajemen (JABM), 6(3), 628–628.
Hartanto, M. (2023). Indonesia Gen Z report 2022: Understanding and uncovering the behaviour, challenges, and opportunities. Center for Digital Society.
Juliawati, P. (2020). Pengaruh shift kerja terhadap produktivitas kerja karyawan di bagian gudang PT. Tirta Utama Abadi Depo Metro Kota Bandung. ATRABIS: Jurnal Administrasi Bisnis (E-Journal), 6(1), 113–128.
Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692–724.
Kementerian Ketenagakerjaan Republik Indonesia. (2022). Survei penerapan remote working di Indonesia. Jakarta: Kementerian Ketenagakerjaan Republik Indonesia.
Komala, I. P. C. (n.d.). Pengaruh career growth terhadap work engagement karyawan generasi milenial di Kota Bandung. Jurnal Psikologi Insight, 7(1), 1–10.
Kreitner, R., & Kinicki, A. (2018). Organizational behavior. McGraw-Hill Education.
Kreitner, R., Kinicki, A., & Buelens, M. (2001). Organizational behavior. Irwin/McGraw-Hill.
Kurnia, S. N., & Mardiawan, O. (2023). Hubungan antara employee engagement dan perilaku cyberloafing pada karyawan generasi Y dan Z. Jurnal Riset Psikologi, 109–116.
Laiman, B., Erika, K., Laurensia, P., Sun, P., & Djoenarko, R. H. (2023). Factors affecting employee engagement of Generation Z during the transition from COVID-19 pandemic to endemic.
Macey, W. H., & Schneider, B. (2008). The meaning of employee engagement. Industrial and Organizational Psychology, 1(1), 3–30.
Maydina, A. A., & Abdurrahman, D. (2020). Pengaruh semangat kerja dan disiplin kerja terhadap produktivitas karyawan PT. Lintas Mediatama Bandung. Prosiding Manajemen, 6(1), 580–585.
McKinsey & Company. (2023). The impact of remote work on Gen Z productivity: Global insights. McKinsey & Company Insights, 58(4), 45–67.
Prasetio, A. P., Anggadwita, G., Dewi, N. A., & Istitania, R. (2020). Creating employee job satisfaction in a telecommunications company: Perceived organisational support and work stress as antecedents. International Journal of Learning and Intellectual Capital, 17(2), 103–123.
Robbins, S. P., & Judge, A. T. A. (2019). Organizational behavior (18th ed.). Pearson Education.
Robbins, S. P., & Judge, T. A. (2003). Organizational behavior. Pearson Education Inc.
Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 21(7), 600–619.
Saputra, N., & Sudiana, K. (2022). Diagnosing the impact of digital resources and remote leadership on telework productivity. In Proceedings of the 2022 International Conference on Information Management and Computer Information Systems (ICIMCIS). IEEE.
Schermerhorn, J. R. (2015). Introduction to management (12th ed.). Wiley.
Sidharta, I. (2024). Employee engagement on behavioral performance: Study on public organization in Bandung, Indonesia. Jurnal Ekonomi, Bisnis & Entrepreneurship (e-Journal), 18(1), 23–37.
Smith, J. E., & Smith, D. L. (2019). Remote work and employee engagement: Building connectivity in the digital era. Journal of Business Research, 103, 524–533.
Sugiyono. (2023). Metode penelitian studi kasus (Pendekatan: Kuantitatif, Kualitatif, dan Kombinasi). Alfabeta.
Sutrisno, E. (2016). Dimensi produktivitas kerja dan implikasinya terhadap pengelolaan sumber daya manusia. Jurnal Ekonomi dan Bisnis Islam, 8(1), 45–60. https://jurnalekonomi.unisla.ac.id/index.php/ekbis/article/view/840
Tice, C. (2022). Exploring the pandemic’s impact on Generation Z new professionals in student affairs (Doctoral dissertation, Trevecca Nazarene University).
Wahjoedi. (2021). Efisiensi dan efektivitas tenaga kerja dalam meningkatkan produktivitas organisasi. Jurnal Ilmu Manajemen, 5(2), 123–135. https://journal-nusantara.com/index.php/JIM/article/view/2756
Wang, B., Liu, Y., Qian, J., & Parker, S. K. (2021). Achieving effective remote working during the COVID‐19 pandemic: A work design perspective. Applied Psychology, 70(1), 16–59.
Wardono, P. (2020). Identifikasi faktor pembentuk perilaku pencari kerja generasi Z di Indonesia. Jurnal Aplikasi Bisnis dan Manajemen (JABM), 6(3), 628–628.
Widyaputri, P., & Sary, F. P. (2022). Digital leadership and organizational communication toward millennial employees in a telecommunication company. Corporate Governance and Organizational Behavior Review, 6(4), 157–167.