GINTING, M.; KARO-KARO, P.; MAYANTA , H.; BUTAR-BUTAR, D. F.; NAINGGOLAN, A. B. D. Analysis of Road Traffic Accident Insurance Claim Service Quality at PT Jasa Raharja Office in Pematang Siantar City. ProBisnis : Jurnal Manajemen, [S. l.], v. 16, n. 3, p. 222–228, 2025. Disponível em: https://ejournal.joninstitute.org/index.php/ProBisnis/article/view/976. Acesso em: 22 feb. 2026.