DE MARCOS, J.; SECAPRAMANA, V. H. Pengaruh Pengaruh E-WOM, Kualitas Layanan, Pengalaman dan Lokasi terhadap Kepuasan pelanggan di Pantai Wini . ProBisnis : Jurnal Manajemen, [S. l.], v. 15, n. 6, p. 324–332, 2024. Disponível em: https://ejournal.joninstitute.org/index.php/ProBisnis/article/view/852. Acesso em: 20 may. 2026.