PRAMONO, G. P.; SARI , Y. P. Strategies to encourage positive organizational citizenship behavior. ProBisnis : Jurnal Manajemen, [S. l.], v. 15, n. 2, p. 12–20, 2024. Disponível em: https://ejournal.joninstitute.org/index.php/ProBisnis/article/view/427. Acesso em: 30 jan. 2026.