Recommendations for Business Process Optimization in Coffee Shop MSMEs
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Abstract
A breakthrough that has been widely discussed, namely MSMEs, especially in Indonesia, are now innovating and growing rapidly. It should be noted that MSMEs (Micro, Small and Medium Enterprises) are small or medium-class businesses or businesses carried out by someone, whether it is offering goods or services. The Mas Bray Coffee Shop is included in MSMEs engaged in Food And Bavarage And of course, every business entity or MSMEs needs to pay attention to Business Process Management (BPM) so that the business processes in it can be controlled or managed properly. In the discussion, it will be described how the business processes in Coffee Shop Mas Bray from the identification process to the analyst process and the redesign process, which will later be used as a recommendation for optimizing the current business process.
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How to Cite
Atfikal Umam, M. A. L., & Ilham, I. (2024). Recommendations for Business Process Optimization in Coffee Shop MSMEs. ProBisnis : Jurnal Manajemen, 15(5), 789–801. Retrieved from https://ejournal.joninstitute.org/index.php/ProBisnis/article/view/681
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Firdaus, A. (2022). Pemodelan Proses Bisnis Konveksi di Tasikmalaya dengan Business Process Model and Notation (BPMN). Jurnal Ekonomi Dan Bisnis Digital, 1(3), 133–142. https://doi.org/10.55927/ministal.v1i3.826
Fuadi, Soemitra, A., & Nawawi, Z. M. (2022). Studi Literatur Implementasi Sertifikasi Halal Produk UMKM. Jurnal EMT KITA, 6(1), 118–125. https://doi.org/10.35870/emt.v6i1.541
Halman, H. P. R., Yossar, & Erianto. (2024). Analisis SWOT Dalam Menentukan Strategi Pemasaran Warung Angkola Kopi Sipirok Kabupaten Tapanuli Selatan. Journal of Science Education and Management Business, 3(1), 1–13. https://doi.org/10.62357/joseamb.v3i1.252
Lenawati, M., Setiawan, D., & Puspitasari, E. (2022). Pemodelan Proses Bisnis Pengajuan Kerja Praktek Menggunakan BPMN. Seminar Nasional Hasil Penelitian & Pengabdian Masyarakat Bidang Ilmu Komputer, 138–145.
Mardanugraha, E., & Akhmad, J. (2023). Ketahanan UMKM di Indonesia menghadapi Resesi Ekonomi. Jurnal Ekonomi Dan Pembangunan, 30(2), 101–114. https://doi.org/10.14203/JEP.30.2.2022.101-114
Marlon Dumas, Marcello La Rosa, & Reijers, Jan Mendling, H. A. (2013). Business Process Management. In Lecture Notes in Business Information Processing (Vol. 168). https://doi.org/10.1007/978-3-319-04175-9_1
Mela, F. Y., Betria, I., & Nofrianty. (2022). Pemodelan Proses Bisnis Menggunakan Business Process Modelling Notation (Bpmn) (Studi Kasus Bank Sampah Universitas Pasir Pengaraian). Akuntansi Keuangan Dan Akuntansi Pemerintahan, 4(2).
Muhammad Rois Syarifudin, & Rahadian Bisma. (2023). Analisa Proses Bisnis Pengadilan Agama Surabaya Menggunakan Metode Business Proces Modelling Notation (BPMN). Journal of Emerging Information Systems and Business Intelligence, 04(04), 172–178.
Muttaqin, T., & Utami, A. W. (2023). Analisis Dan Pemodelan Proses Bisnis Menggunakan Metode Business Process Model and Notation (BPMN) Pada Produksi Shuttlecock. Jeisbi: Journal of Emerging Information Systems and Business Intelligence, 04(01), 26–31.
Pamungkas, S. M., Aqimuddin, I., Gunawan, C., Yaqin, M. A., & Fauzan, A. C. (2023). Analisis Kemiripan Model Proses Bisnis PMBoK dan Scrum menggunakan Metode Jaccard Coefficient Similarity dan Semantic Similarity. ILKOMNIKA: Journal of Computer Science and Applied Informatics, 5(2), 53–64. https://doi.org/10.28926/ilkomnika.v5i2.396
Permana, K. A., & Samsudin, A. (2023). Strategi Pemasaran Dalam Meningkat Omzet Penjualan Pada Warung Kopi Rivan Surabaya Dengan Metode Analisis Swot. SEIKO : Journal of Management & Business, 6(1), 965–972. https://journal.stieamkop.ac.id/index.php/seiko/article/view/4231
Setiawansyah, S., Priandika, A. T., Ulum, B., Putra, A. D., & Megawaty, D. A. (2022). UMKM Class Determination Support System Using Profile Matching. Bulletin of Informatics and Data Science, 1(2), 46. https://doi.org/10.61944/bids.v1i2.37
Wandira, A., & Hidayanti, I. (2023). PEMODELAN PROSES BISNIS SISTEM LAYANAN PADA PT. TASPEN (PERSERO) PALEMBANG. Prosiding Seminar Sosial Politik, Bisnis, Akuntansi Dan Teknik, 5, 596. https://doi.org/10.32897/sobat.2023.5.0.3131