Peran Servant leadership dalam Meningkatkan Kinerja Tim Proyek melalui Budaya Kolaboratif dan Berbagi Pengetahuan
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Abstract
Kinerja tim proyek menjadi faktor krusial bagi organisasi yang bergantung pada keberhasilan eksekusi proyek, terutama ketika tantangan kolaborasi dan pertukaran pengetahuan semakin meningkat. Penelitian ini bertujuan menganalisis peran servant leadership dalam meningkatkan kinerja tim proyek melalui mekanisme berbagi pengetahuan dan budaya kolaboratif. Pendekatan kuantitatif digunakan melalui metode survei terhadap 116 karyawan PT Surveyor Indonesia. Instrumen penelitian diadaptasi dari berbagai studi terdahulu dan diukur menggunakan skala Likert lima poin. Analisis data dilakukan dengan Partial Least Squares Structural Equation Modeling (PLS-SEM) menggunakan SmartPLS 3.0, mencakup evaluasi model pengukuran dan model struktural. Hasil penelitian menunjukkan bahwa servant leadership berpengaruh signifikan terhadap berbagi pengetahuan dan budaya kolaboratif, namun tidak memiliki pengaruh langsung terhadap kinerja tim proyek. Sebaliknya, berbagi pengetahuan dan budaya kolaboratif terbukti berpengaruh positif dan signifikan terhadap kinerja tim. Selain itu, kedua variabel tersebut berperan sebagai mediator yang signifikan dalam hubungan antara servant leadership dan kinerja tim proyek, sehingga gaya kepemimpinan melayani berdampak pada kinerja terutama melalui perbaikan dinamika sosial dan proses kerja tim. Temuan ini menegaskan pentingnya memperkuat praktik kepemimpinan yang berorientasi pada pelayanan, serta mendorong organisasi untuk membangun budaya kerja yang kolaboratif dan berbasis pengetahuan guna meningkatkan keberhasilan proyek. Penelitian ini memberikan kontribusi teoretis dan praktis bagi pengembangan manajemen proyek modern, khususnya pada sektor jasa teknis dan konsultansi.
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How to Cite
Rakhmat, A., & Muhyidin, A. (2026). Peran Servant leadership dalam Meningkatkan Kinerja Tim Proyek melalui Budaya Kolaboratif dan Berbagi Pengetahuan. ProBisnis : Jurnal Manajemen, 17(1), 101–111. Retrieved from https://ejournal.joninstitute.org/index.php/ProBisnis/article/view/1318
References
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Bilir, C. (2021). Project success / failure rates in Turkey. 9(4), 24–40. https://doi.org/10.12821/ijispm090402
Byrne, B. M. (2016). Structural Equation Modeling with Amos: Basic Concepts, Aplications, and Programming. In Multivariate Applications Series (3rd ed.). Routledge Taylor & Francis Group.
Carydias, P., & Kennedy, R. (2025). Tackling the 65% megaproject failure epidemic: six key levers amplified by digital and AI. Australian Energy Producers Journal, 65(2), EP24270. https://doi.org/10.1071/EP24270
Chin, W. W., Marcolin, B. L., & Newsted, P. R. (2003). A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects : Results from A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects : Results from a Monte Carlo Simulation Study and an Ele. Information Systems Research Publication, May 2014.
Diamantopoulos, A., & Siguaw, J. A. (2006). Formative versus reflective indicators in organizational measure development: A comparison and empirical illustration. British Journal of Management, 17(4), 263–282. https://doi.org/10.1111/j.1467-8551.2006.00500.x
Elena, M., Fabio, N., Cristina, D. F., & Antonio, D. L. (2025). How artificial intelligence will transform project management in the age of digitization : a systematic literature review. In Management Review Quarterly (Vol. 75, Issue 2). Springer International Publishing. https://doi.org/10.1007/s11301-024-00418-z
Fornell, & Larcker, D. F. (1981). Structural Equation Models With Unobservable Variables and Measurement Error: Algebra and Statistics. Journal of Marketing Research, XVIII(August), 382–388.
Gupta, M., & Agarwal, S. (2022). Enablers of knowledge sharing for organizational sustainability: proposing a conceptual framework. Industrial and Commercial Training, 55(2), 199–212. https://doi.org/10.1108/ICT-05-2022-0026
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A Primer on Partial Least Squares Structural Equation Modeling ( PLS-SEM ). In 2 nd. Sage Publishing.
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review.
Han, H., & Zhang, X. (2024). Servant leadership and project success : the mediating roles of team learning orientation and team agility. August, 1–13. https://doi.org/10.3389/fpsyg.2024.1417604
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135. https://doi.org/10.1007/s11747-014-0403-8
Henseler, J., Ringle, C. M., & Sarstedt, M. (2016). Testing measurement invariance of composites using partial least squares. International Marketing Review, 33(3), 405–431. https://doi.org/10.1108/IMR-09-2014-0304
Henseler, J., & Sarstedt, M. (2013). Goodness-of-fit indices for partial least squares path modeling. Computational Statistics, 28(2), 565–580. https://doi.org/10.1007/s00180-012-0317-1
Jo, H. (2025). Interplay among collaborative culture, empowerment leadership, and IT work environment in the public sector: A mixed methods study. International Journal of Information Management, 82, 102883. https://doi.org/https://doi.org/10.1016/j.ijinfomgt.2025.102883
Jung, S., & Park, J. H. (2018). Consistent partial least squares path modeling via regularization. Frontiers in Psychology, 9(FEB), 1–10. https://doi.org/10.3389/fpsyg.2018.00174
Kartiyasa, R. M., & Rarasati, A. D. (2023). Pengaruh Servant Leadership pada Manajer Proyek & Kepuasan Kerja Terhadap Project Success Factor. 8(1), 56–67.
Kilen, L. T. E. S., Johnson, L. W. R., Lieutenant, C., & Kilen, E. (2023). Creating a Culture to Support Well-Being and Performance. 188(August), 176–178.
Kline, rex B. (2016). Principles and Practice of Structural Equation Modeling. In 4 (Ed.), Methodology in the Social Sciences (Vol. 1, Issue 1). Guilford Press. https://doi.org/10.15353/cgjsc-rcessc.v1i1.25
Le, P. B., & Vu, K. D. (2025). Knowledge sharing mediates relationship between collaborative culture and innovation performance: the moderating role of absorptive capacity. Journal of Asia Business Studies, 19(1), 272–288. https://doi.org/10.1108/JABS-11-2023-0460
Men, C., Fong, P. S. W., Luo, J., Zhong, J., & Huo, W. (2019). When and how knowledge sharing benefits team creativity: The importance of cognitive team diversity. Journal of Management & Organization, 25(6), 807–824. https://doi.org/DOI: 10.1017/jmo.2017.47
Muhyidin, A., Istimal, I., Sutar, S., & Maswanto, M. (2024). Towards sustainable consumption: The role of knowledge, environment, and promotion for the millennial generation. Bisnis Dan Manajemen, 16(2), 144–166. https://doi.org/10.26740/bisma.v16n2.p144-166
Nauman, Shazia, Basit, Ameer A, Munir, Hina, & Iqbal, Muhammad Shoaib. (2023). When and How Servant Leadership Leads to Megaproject Success: The Roles of Project Governance and Interpersonal Trust. Project Management Journal, 55(3), 297–312. https://doi.org/10.1177/87569728231216897
Nugraha, D. A., Aprilia, A. F., Awaliyah, R., & Isa, M. (2023). Kepemimpinan Yang Melayani (Servant Leadership) : Sebuah Kajian Literatur. 1(3).
Palomino, P. R.-, Langreo, J. L.-, & Elche, D. (2023). level servant leadership and team performance : The mediating roles of organizational citizenship behavior and internal social capital. July 2021, 127–144. https://doi.org/10.1111/beer.12390
Pavez, I., Gómez, H., Liu, C., & González, V. A. (2022). Measuring project team performance: A review and conceptualization. International Journal of Project Management, 40(8), 951–971. https://doi.org/https://doi.org/10.1016/j.ijproman.2022.11.001
Purwani, R., & Margono, S. (2020). Servant Leadership Characteristics , Organisational Commitment , Followers ’ Trust , Employees ’ Performance Outcomes : A Literature Review. XXIII(4), 902–911.
Saleem, Farida, Zhang, Yingying Zhang, Gopinath, C., & Adeel, Ahmad. (2020). Impact of Servant Leadership on Performance: The Mediating Role of Affective and Cognitive Trust. Sage Open, 10(1), 2158244019900562. https://doi.org/10.1177/2158244019900562
Zada, M. (2023). How servant leadership influences the effectiveness of project management : antecedents and consequences. https://doi.org/10.1108/JOEPP-08-2022-0233
Zada, S., Khan, J., Saeed, I., & Jun, Z. Y. (2022). Servant Leadership Behavior at Workplace and Knowledge Hoarding : A Moderation Mediation Examination. 13(May), 1–12. https://doi.org/10.3389/fpsyg.2022.888761
Zaky, M. (2023). Faktor-Faktor yang Mempengaruhi Kinerja Tim Kerja : Sebuah Kajian Teoritis Dan Empiris. 4(1), 316–326.
Zhang, S., Zhang, F., Xue, B., Wang, D., & Liu, B. (2023). Unpacking resilience of project organizations: A capability-based conceptualization and measurement of project resilience. International Journal of Project Management, 41(8), 102541. https://doi.org/https://doi.org/10.1016/j.ijproman.2023.102541
Bilir, C. (2021). Project success / failure rates in Turkey. 9(4), 24–40. https://doi.org/10.12821/ijispm090402
Byrne, B. M. (2016). Structural Equation Modeling with Amos: Basic Concepts, Aplications, and Programming. In Multivariate Applications Series (3rd ed.). Routledge Taylor & Francis Group.
Carydias, P., & Kennedy, R. (2025). Tackling the 65% megaproject failure epidemic: six key levers amplified by digital and AI. Australian Energy Producers Journal, 65(2), EP24270. https://doi.org/10.1071/EP24270
Chin, W. W., Marcolin, B. L., & Newsted, P. R. (2003). A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects : Results from A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects : Results from a Monte Carlo Simulation Study and an Ele. Information Systems Research Publication, May 2014.
Diamantopoulos, A., & Siguaw, J. A. (2006). Formative versus reflective indicators in organizational measure development: A comparison and empirical illustration. British Journal of Management, 17(4), 263–282. https://doi.org/10.1111/j.1467-8551.2006.00500.x
Elena, M., Fabio, N., Cristina, D. F., & Antonio, D. L. (2025). How artificial intelligence will transform project management in the age of digitization : a systematic literature review. In Management Review Quarterly (Vol. 75, Issue 2). Springer International Publishing. https://doi.org/10.1007/s11301-024-00418-z
Fornell, & Larcker, D. F. (1981). Structural Equation Models With Unobservable Variables and Measurement Error: Algebra and Statistics. Journal of Marketing Research, XVIII(August), 382–388.
Gupta, M., & Agarwal, S. (2022). Enablers of knowledge sharing for organizational sustainability: proposing a conceptual framework. Industrial and Commercial Training, 55(2), 199–212. https://doi.org/10.1108/ICT-05-2022-0026
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A Primer on Partial Least Squares Structural Equation Modeling ( PLS-SEM ). In 2 nd. Sage Publishing.
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review.
Han, H., & Zhang, X. (2024). Servant leadership and project success : the mediating roles of team learning orientation and team agility. August, 1–13. https://doi.org/10.3389/fpsyg.2024.1417604
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135. https://doi.org/10.1007/s11747-014-0403-8
Henseler, J., Ringle, C. M., & Sarstedt, M. (2016). Testing measurement invariance of composites using partial least squares. International Marketing Review, 33(3), 405–431. https://doi.org/10.1108/IMR-09-2014-0304
Henseler, J., & Sarstedt, M. (2013). Goodness-of-fit indices for partial least squares path modeling. Computational Statistics, 28(2), 565–580. https://doi.org/10.1007/s00180-012-0317-1
Jo, H. (2025). Interplay among collaborative culture, empowerment leadership, and IT work environment in the public sector: A mixed methods study. International Journal of Information Management, 82, 102883. https://doi.org/https://doi.org/10.1016/j.ijinfomgt.2025.102883
Jung, S., & Park, J. H. (2018). Consistent partial least squares path modeling via regularization. Frontiers in Psychology, 9(FEB), 1–10. https://doi.org/10.3389/fpsyg.2018.00174
Kartiyasa, R. M., & Rarasati, A. D. (2023). Pengaruh Servant Leadership pada Manajer Proyek & Kepuasan Kerja Terhadap Project Success Factor. 8(1), 56–67.
Kilen, L. T. E. S., Johnson, L. W. R., Lieutenant, C., & Kilen, E. (2023). Creating a Culture to Support Well-Being and Performance. 188(August), 176–178.
Kline, rex B. (2016). Principles and Practice of Structural Equation Modeling. In 4 (Ed.), Methodology in the Social Sciences (Vol. 1, Issue 1). Guilford Press. https://doi.org/10.15353/cgjsc-rcessc.v1i1.25
Le, P. B., & Vu, K. D. (2025). Knowledge sharing mediates relationship between collaborative culture and innovation performance: the moderating role of absorptive capacity. Journal of Asia Business Studies, 19(1), 272–288. https://doi.org/10.1108/JABS-11-2023-0460
Men, C., Fong, P. S. W., Luo, J., Zhong, J., & Huo, W. (2019). When and how knowledge sharing benefits team creativity: The importance of cognitive team diversity. Journal of Management & Organization, 25(6), 807–824. https://doi.org/DOI: 10.1017/jmo.2017.47
Muhyidin, A., Istimal, I., Sutar, S., & Maswanto, M. (2024). Towards sustainable consumption: The role of knowledge, environment, and promotion for the millennial generation. Bisnis Dan Manajemen, 16(2), 144–166. https://doi.org/10.26740/bisma.v16n2.p144-166
Nauman, Shazia, Basit, Ameer A, Munir, Hina, & Iqbal, Muhammad Shoaib. (2023). When and How Servant Leadership Leads to Megaproject Success: The Roles of Project Governance and Interpersonal Trust. Project Management Journal, 55(3), 297–312. https://doi.org/10.1177/87569728231216897
Nugraha, D. A., Aprilia, A. F., Awaliyah, R., & Isa, M. (2023). Kepemimpinan Yang Melayani (Servant Leadership) : Sebuah Kajian Literatur. 1(3).
Palomino, P. R.-, Langreo, J. L.-, & Elche, D. (2023). level servant leadership and team performance : The mediating roles of organizational citizenship behavior and internal social capital. July 2021, 127–144. https://doi.org/10.1111/beer.12390
Pavez, I., Gómez, H., Liu, C., & González, V. A. (2022). Measuring project team performance: A review and conceptualization. International Journal of Project Management, 40(8), 951–971. https://doi.org/https://doi.org/10.1016/j.ijproman.2022.11.001
Purwani, R., & Margono, S. (2020). Servant Leadership Characteristics , Organisational Commitment , Followers ’ Trust , Employees ’ Performance Outcomes : A Literature Review. XXIII(4), 902–911.
Saleem, Farida, Zhang, Yingying Zhang, Gopinath, C., & Adeel, Ahmad. (2020). Impact of Servant Leadership on Performance: The Mediating Role of Affective and Cognitive Trust. Sage Open, 10(1), 2158244019900562. https://doi.org/10.1177/2158244019900562
Zada, M. (2023). How servant leadership influences the effectiveness of project management : antecedents and consequences. https://doi.org/10.1108/JOEPP-08-2022-0233
Zada, S., Khan, J., Saeed, I., & Jun, Z. Y. (2022). Servant Leadership Behavior at Workplace and Knowledge Hoarding : A Moderation Mediation Examination. 13(May), 1–12. https://doi.org/10.3389/fpsyg.2022.888761
Zaky, M. (2023). Faktor-Faktor yang Mempengaruhi Kinerja Tim Kerja : Sebuah Kajian Teoritis Dan Empiris. 4(1), 316–326.
Zhang, S., Zhang, F., Xue, B., Wang, D., & Liu, B. (2023). Unpacking resilience of project organizations: A capability-based conceptualization and measurement of project resilience. International Journal of Project Management, 41(8), 102541. https://doi.org/https://doi.org/10.1016/j.ijproman.2023.102541