Bintoro LA, Nugroho B. The Influence of Human Resources, Service Process, and Physical Evidence on Customer Satisfaction at Neofit Gym Solo. probis [Internet]. 2023 Apr. 30 [cited 2024 Nov. 16];14(2):241-7. Available from: http://ejournal.joninstitute.org/index.php/ProBisnis/article/view/132