BINTORO, L. A.; NUGROHO, B. The Influence of Human Resources, Service Process, and Physical Evidence on Customer Satisfaction at Neofit Gym Solo. ProBisnis : Jurnal Manajemen, [S. l.], v. 14, n. 2, p. 241–247, 2023. DOI: 10.62398/probis.v14i2.132. Disponível em: http://ejournal.joninstitute.org/index.php/ProBisnis/article/view/132. Acesso em: 28 sep. 2024.